Cancellation & Refund Policy

Clear guidelines on how to cancel your subscription and our refund policies. We believe in fair and transparent practices.

Last updated: 6/20/2025
Easy Cancellation
Cancel anytime
No Payment Until Usage
Bill after 30 days
Pro-rated Billing
Fair usage billing
Data Protection
Your data is safe
Subscription Cancellation

You can cancel your Budget Lens subscription at any time. We believe in giving you complete control over your subscription without any hassle or long-term commitments.

How to Cancel

1
Account Settings
Navigate to your account settings in the app
2
Subscription Tab
Click on "Manage Subscription"
3
Cancel Subscription
Click "Cancel Subscription" and confirm

What Happens Next

Immediate confirmation email
Access until end of current billing period
No future charges will occur
Data remains safe and accessible
Important Note

Once cancelled, you will continue to have access to premium features until the end of your current billing cycle. After that, your account will automatically downgrade to the free plan.

Refund Policy

Budget Lens operates on a unique billing model designed to ensure customer satisfaction. We only charge for our service after you've had a full month to evaluate its value.

No Upfront Payment

We bill after one month of service usage, ensuring you get value before payment.

  • • 30 days of free evaluation
  • • Cancel anytime before billing
  • • No payment required until service proven

Exceptional Circumstances

In rare cases where refunds are necessary after billing, we handle them case by case.

  • • Technical issues preventing usage
  • • Billing errors or overcharges
  • • Service disruptions beyond our control

How to Request a Refund

Email Us
support@budgetlens.app
Quick Response
Within 24 hours
Usually No Processing Needed
Cancel before billing
Billing Information

Payment Processing

Automatic recurring billing
Secure payment processing
Multiple payment methods accepted

Billing Cycle

Monthly or annual billing options
Email invoices and receipts
Automatic renewal unless cancelled
Failed Payment Policy

If a payment fails, we'll attempt to process it again within 3 days. If unsuccessful, your account will be downgraded to the free plan. You can update your payment method at any time to restore premium access.

What Happens to Your Data

We believe your financial data belongs to you. Here's what happens to your information when you cancel or request a refund:

Data Retention

Data remains accessible for 90 days
Export data anytime before deletion
Easy reactivation within retention period

Data Export

Download all your financial data
Multiple export formats available
No charge for data export

Need Help?

Our support team is here to help with any questions about cancellations, refunds, or your account.

support@budgetlens.app
Response within 24 hours